ABSTRACT
APPLICATION OF DESIGN THINKING METHOD IN THE DESIGN OF UI/UX
DIGISIGHT APPLICATION DESIGN FOR UMKM TRAINING IN THE MIDDLE
KALIABANG AREA IN THE CITY OF NORTH BEKASI
By
Nadia Caroline Harry Wibowo
Informatics Engineering
Indonesia has achieved significant success in the MSME sector, with 64.2 million business
units contributing 61.9% to the Gross Domestic Product (GDP) of IDR 8,573.89 trillion and
absorbing 97% of the national labor force in 2020. However, MSMEs face challenges in digital
technology, education, skills, capitalization, and industrial technology adoption. To overcome
this, innovation through Digisight prototyping. Digisight is an innovation designed for digital
training in the form of User Interface and User experience in order to improve the capabilities of
MSME Human Resources (HR) using the Design Thinking method, which begins with empathize,
define, ideate, prototype, test. Digisight features include learning courses, mentoring
consultations, and community collaborative networks. The results of Maze Design testing on the
Digisight prototype show the success rate of Task 1 by 89.7%, Task 2 by 85.7%, Task 3 by 96.3%,
task 4 by 70.4%, task 5 by 36%, and task 6 by 58.3% based on time indicator parameters such as
success, confusion, and difficulty. The distribution of questionnaires to 25 respondents using the
System Usability Scale (SUS) method shows a scale value of 68,6%, where the average SUS score
standard is 68%, indicating that the prototyping made has been accepted or feasible for users or
MSME actors as the main reference.
Keywords: Digital Training, Design Thinking, Maze Design, SUS, UI/UX